Dataplan has grown significantly over the last 10 years and this is in no doubt due to the customer service led approach that we adopt. One of the fastest developing areas of our business is the education sector. Our Education Team works exclusively to deliver complex payroll needs to schools and academies. We have intentionally positioned ourselves in the market to offer specialist innovative solutions to the education sector to rival the likes of Strictly Education, EPM and Local Authorities.
Dataplan has grown significantly over the last 10 years and this is in no doubt due to the customer service led approach that we adopt. One of the fastest developing areas of our business is the education sector. Our Education Team works exclusively to deliver complex payroll needs to schools and academies. We have intentionally positioned ourselves in the market to offer specialist innovative solutions to the education sector to rival the likes of Strictly Education, EPM and Local Authorities.
We have experienced a significant influx of enquiries lately with many prospective clients citing the same reason for seeking an alternative provider– poor customer service. Specifically, schools are saying that they feel they do not have full control of their payroll and feel as though they have been ‘taken hostage’ by their provider. It is not unknown for education providers to charge significant fees to their clients for the transfer of their own data when wanting to leave. We do not believe in this approach as all it really does is sour any kind of relationship and increase anxiety at the thought of the outsourcing market. We believe in a more honest approach.
There are many specific complexities surrounding the delivery of education payrolls – LGPS returns, pay scales and academy expertise to name but a few. We understand these complexities and the need for transparency so that you can feel in total control of paying your staff. Thankfully, with more schools now having full budget share, you have greater control to make the best choice for you.
If you do not feel you are receiving the customer service that you deserve. Please get in touch to discuss what we may be able to do for you by calling 03331 128000 or use our request a quote page.